Trust & Security at RealAI
Security and privacy,
built in from day one
RealAI is built with enterprise-grade security and privacy at its core. It's developed by the same engineering team that has spent more than a decade securing the Fundrise investment platform, trusted with billions of dollars.
Your data is your data
When you upload portfolio, leasing, operating, or market data into RealAI, we use it only to deliver the product you're asking for — cleaning it, analyzing it, and generating insights for your team.
We do not sell your data or give your raw, customer-specific information to other real estate companies. When we improve RealAI, we do so using anonymous and aggregated learnings, so you get a better product without compromising confidentiality.
- No data sharing
- No cross-customer use
- Controlled disclosure
Built on proven, financial-grade infrastructure
RealAI is built on mature infrastructure and operational practices refined through years of operating regulated financial systems for hundreds of thousands of individual investors.
This foundation allows RealAI to meet the expectations of enterprise customers who require strong guarantees around data protection and system integrity.
- Defense-in-depth architecture
- Least-privilege access
- Continuous monitoring & operational rigor
Security by design
Security is layered throughout the RealAI platform
Application Security
Infrastructure Security
Encryption
Monitoring & Controls
Protecting customer data
Controls, policies, and practices designed to safeguard your data throughout the RealAI platform.
Access to customer data is tightly restricted
- Only authorized RealAI team members with a legitimate need-to-know can access customer data
- All internal access is protected by multi-factor authentication
- Access activity is logged and auditable
Our commitment to trust
Security and privacy are critical to earning and maintaining trust, especially when working with AI-powered systems.
RealAI is committed to evolving its security posture as the platform grows, new capabilities are introduced, and expectations change.
Questions?
If you have questions about RealAI's security practices or need additional documentation for your security review, please contact our team.